Categories
news

Help Wanted: MSR

Help Wanted:
Member Services Representative

We are seeking a full time Member Services Representative who demonstrates a broad understanding of deposit and consumer loan products and is able to perform various duties related to account openings, origination of consumer loans, and building relationships. Previous credit union experience preferred and there is potential for advancement. 

.

RESPONSIBILITIES:

Process new account information including verifying eligibility, performs teller transactions, handles phone inquiries and emails from members regarding their accounts and credit union products and services.

Interviews members applying for loans and discusses loan products with the members.

Processes loan applications including credit reports, debt ratios, and worksheets. Notify applicants of loan decision and resolve questions regarding the loan process.

Prepares loans for closing and disburses loan proceeds assuring each loan is properly documented and prepared according to policy.

REQUIREMENTS/SKILLS NEEDED:

Positive and professional demeaner.

Good written and verbal skills.

Team player

HOW TO APPLY:

email- susank@norfolkcommunity fcu.org